Guides

Guides: Five steps to connect to international routes

From creating an account to getting your client connected, every step is laid out in order: where to click, what you should see, and what comes next. Follow it once and your first setup is done — no command line, and no manual server addresses.

Client interfaces word things differently across platforms — the same action might be called Import configuration, Add subscription or Import from clipboard, so look for whichever entry point means the same thing. This page follows the clients linked from the download page in your dashboard; if you already use a third-party client that supports Clash or sing-box subscription formats, the import logic is identical.

Before you start

Get the five-step order straight first

The whole flow is five steps: create an account, choose a plan, copy the subscription link from your dashboard, import it into your client, and connect and verify your exit. The first two happen in the browser, the last three in the client — no reboots, and no manual server addresses, ports or encryption methods.

You don't need much: a device, a payment method (Alipay / WeChat / USDT), and a username and password you'll remember. Registration doesn't ask for an email address — a username and password are enough to open an account. Because there's no email layer, keep your login details safe; you'll need them again when you re-import the subscription in your client.

There are three monthly plans and three data packs; the buying guide has the full comparison, and this page sticks to the mechanics: monthly plans reset their data on the activation date each month, while data packs last until used up and never expire. The service keeps no logs — the privacy policy states this in full.

No email address required Unlimited devices 100+ countries / 230+ routes 14-day refund, no questions asked

Step 1

Create an account

Open the registration page in your dashboard — the form has just three fields: username, password, confirm password. Use letters and numbers for the username, with no spaces or special characters: you'll type it again to sign in to the client and to check orders in the dashboard, and switching input methods is where this step usually goes wrong. Set the password however you like, as long as both entries match.

After you submit, the page goes straight to the signed-in overview — there's no confirmation link to click, because the registration flow never collects an email address. If you closed the page halfway through, just sign in on the dashboard home page with the same username and password; the account is already there.

The first time you open the overview the account is empty: the plan card is blank and the download area may ask you to choose a plan first. That's expected — the next step adds a plan.

Step 2

Choose a plan and check out

Open the plans page from the left-hand menu in the dashboard. Three monthly plans sit side by side: ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Features are identical across all three — only the monthly data allowance changes. Unlimited devices and 100+ countries / 230+ routes are included on every tier; a cheaper plan doesn't mean fewer routes.

Sizing your data: for occasional research and email, 60GB is usually plenty; if you watch an hour or more of HD video a day, or keep several devices connected at home, 250GB or 500GB is more comfortable. Data resets on your activation date each month, and if you upgrade mid-month the price difference is prorated over the remaining days — data you've already used isn't counted again.

If your usage is irregular and you'd rather not be pushed by a monthly reset, the plans page also lists data packs: ¥158/300GB, ¥358/1000GB and ¥658/3000GB. They last until used up and never expire, which suits business trips or short bursts of heavy use. A monthly plan and a data pack can coexist — switch between them in the client as needed.

Pick a tier and hit Get Started to reach checkout; payment supports Alipay, WeChat and USDT. Once payment completes, the order status changes to Active and the plan card on the overview shows the expiry date and remaining data. If the routes don't suit you after activation, you can request a refund within 14 days — the terms page spells out the process in full.

Step 3

Get your subscription link in the dashboard

Once your plan is active, go back to the overview: the subscription section changes from an empty state to a copyable subscription link with a Copy button next to it. That link is the only credential the client uses to identify your account, so treat it like a password — don't post it in group chats, don't paste it into public documents, and blur it out before taking screenshots.

The link already contains the route list for your current plan and your account identifier, so there's no need to enter server addresses, ports or encryption methods by hand. The dashboard offers different link formats by client type; the common ones are Clash and sing-box subscription formats. If you're not sure which to pick, install the client from the download page first — it reads the link the dashboard gives you by default.

On mobile there's a shortcut: tap One-tap import in the subscription section and the browser will try to open an installed client, handing the subscription to the app. If it says the link can't be opened, the client isn't installed or hasn't registered that protocol — install it and come back.

Don't close the page right after copying. If the link turns out to be incomplete when you paste it into the client (common when copying a second time from a chat window), the safest fix is to go back to the dashboard and hit Copy again. The format looks like this — a real link's token is a long string of characters, not this short:

https://example.com/sub?token=YOUR_TOKEN

Step 4

Import the subscription into your client

Get the client from the download page in your dashboard — there are builds for Windows / macOS / iOS / Android / Linux, available once you sign in, and you can install before buying a plan. Open it after installing; on first launch it asks you to import a subscription: choose Import from clipboard or Import from URL and paste the link you copied in the previous step.

If you prefer a third-party client, any that supports Clash or sing-box subscription formats works the same way: the entry point sits under a Configuration / Subscription / Profiles menu — paste the link, save, select the profile. The result matches the client from this site. Below, each platform's client type and import entry point.

Windows Sign in to get the client Get the client
macOS Sign in to get the client Get the client
Android Sign in to get the client Get the client
iOS Sign in to get the client Get the client
Linux Sign in to get the client Get the client

Windows

Desktop

After installing, launch it from the Start menu. The configuration list sits on the left of the main window and the route panel on the right. The list is empty on first launch: click + above the list and choose Import from clipboard — the link you copied is read in automatically. If something else has overwritten your clipboard, choose Import from URL and paste it manually.

Once the import succeeds, a configuration named after your account appears in the list, and the route panel on the right lists nodes by region — Tokyo, Hong Kong, Singapore, Los Angeles, Frankfurt, Sydney and more — each tagged IEPL dedicated, relay or direct. Pick the region closest to the services you use most, then click Connect; when the taskbar icon changes colour, the tunnel is up.

If you want it to connect at startup, turn on the matching switch in settings. On the first connection the system firewall may ask about network access — allow it. If the list stays empty after importing, first check that the link was copied in full, then check whether the client version is too old.

macOS

Desktop

Drag the client into the Applications folder before launching it. The first run asks for network extension permission and leaves a pending item in System Settings: open System Settings → Privacy & Security, click Allow at the bottom, then retry the connection in the client. Skip this and the client will say it's connected while no traffic actually flows.

The import entry point is in the menu bar icon's dropdown: choose Configuration → Import from clipboard, or paste the subscription link straight into the Subscription field and press Enter. After importing, select the configuration from the same menu and pick a route.

If iCloud Private Relay is on, the two tunnels can override each other. Turn Private Relay off and test once; once you've confirmed the client itself works, decide whether to turn it back on.

Android

Mobile

Download the installer from the download page in your dashboard. During installation the system asks you to allow apps from this source — authorise it once. On first launch it asks you to create a VPN configuration and shows a connection request dialog: tick Always Allow and confirm, and you won't have to authorise again when you switch routes.

The import entry point is under the Subscription or Configuration tab on the main screen: tap + in the bottom-right corner and choose Import from clipboard, or choose Import from URL and paste the link. After importing, go back to the home screen and tap the large button to connect; a persistent notification means the tunnel is up.

Some customised system builds restrict background activity — add the client to the battery optimisation allowlist so the system doesn't kill the connection a few minutes after the screen locks.

iOS

Mobile

Get the client from the App Store — the iOS card on the dashboard download page links to the store listing. Open it after installing; the first connection asks you to add a VPN configuration, so tap Allow in the system dialog and confirm with Face ID or Touch ID.

The import entry point is under the Configuration tab at the bottom: tap + in the top-right corner and choose Import from clipboard. If you copied the link from Safari, the client usually detects the clipboard contents and offers to import. After importing, go back to the home screen, select the configuration, pick a route and flip the switch at the top.

If the switch flips straight back, the VPN configuration probably wasn't allowed: go to Settings → General → VPN & Device Management, confirm the configuration exists and is connected, then retry in the client.

Linux

Desktop

The Linux desktop client also comes from the dashboard download page, and the import flow matches Windows: copy the subscription link, choose Import from URL on the client's configuration page, save and select the configuration. For command-line setups, follow the instructions shipped with the client; this page doesn't cover them.

The entry points have different names on each of the four platforms, but the order is the same: import the subscription, select the configuration, pick a route. If any step doesn't show the expected result, go back one step and confirm — don't skip ahead.

Step 5

Connect and verify it works

The client saying Connected only means the tunnel is up; to confirm the exit really changed, check the exit IP. Open the IP lookup page in the dashboard — it reads your current exit IP and location. Compare with before you connected: if the location has changed to where the route sits, such as Japan, Hong Kong, Singapore, the United States or Canada, your traffic is going through the proxy.

Keep the verification order fixed at three steps so you can tell which link in the chain broke.

  1. Check the client status

    The home screen or menu bar icon shows connected, and the upload/download numbers are moving. If they stay at 0, the tunnel isn't passing traffic — go back to step 4 and check whether the subscription was imported and system permissions granted.

  2. Check the exit location

    Open the IP lookup page and confirm the location matches the route you picked. If it doesn't, the client is usually in rule or split-tunnel mode and sent this site direct; switch to global mode and test again to tell the difference.

  3. Check the target website

    Open the site or AI tool that usually won't load — if it loads, the whole chain works. If it's slow but loads, the route is probably congested; try another route in the same region.

Once all three pass, set the client to launch at startup so you don't connect by hand every time. Day to day, if one site won't open, switch to another route in the same region first, then work out whether the site or the route is at fault — that's the fastest troubleshooting order.

Stuck at step 1: check that the subscription is still valid, that the account has data left, and that the system firewall or security software isn't blocking the client's network access. Stuck at step 2: turn off split-tunnel rules, switch to global mode and test again — if it works, the rule list is the problem, so add the target domain to the proxy list. Stuck at step 3: switch routes, switch protocols, or set the client's DNS back to follow the system.

The routes page lists the route types and supported streaming services available in each city by region — a quick look before choosing saves a lot of detours.

Troubleshooting

Four common snags

The configuration list is still empty after importing

Nine times out of ten the subscription link is incomplete. Long links get truncated when copied from a chat window or notes app, or pick up stray line breaks; go back to the dashboard, hit Copy again, and use Import from URL in the client to paste it manually — then check the end for extra characters. The other cause is an outdated client: update to the version offered on the dashboard download page and try again.

It says connected, but pages won't load

First work out whether the tunnel is down or the traffic is being routed wrong. Switch the client to global mode and open the same page: if it loads, rule mode was sending that site direct — add the domain to the proxy list. If it still won't load, go back to step 4 and check system permissions: the macOS network extension, the iOS VPN configuration and Android battery optimisation — miss any one of the three and you get connected with no traffic.

Speeds drop noticeably once connected

Try another route in the same region first. Cross-border links are busier across the board during the 20:00–23:00 evening peak, so prefer nodes tagged IEPL dedicated. If several routes behave the same, test once from another device at the same time — that separates a route problem from a local broadband problem.

One device works, another won't connect

The account has no device limit, so a second device failing to connect is rarely an account restriction — usually the subscription wasn't imported on that device, a system permission wasn't granted, or an old client version is installed. Redo the import flow from step 4 on that device; most cases clear up on the spot.

Further reading

What to read next

This page covers the main line only: registration, checkout, subscription, import, verification. The fuller reasoning — how route types (IEPL dedicated / relay / direct) differ in cost and experience, how to read bandwidth and concurrency, how to pick a billing model, what to look for in refunds and support — lives in the buying guide. Which routes each region has and which streaming services they support is on the routes page; prices and data packs are on the plans page.